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Password Self Reset Instructions

Netteller Password Self Reset allows you to reset your own password if you get locked out after normal business hours or without having to contact the bank to reset it.

Setup

Before you can use the Password Self Reset you will have to set a Password Reset Question and Answer in your Netteller account. You can do this by logging in and clicking on the Options tab.
Password self reset setup

Resetting Your Password

To reset your password, click the Reset Password link below the login on our website.
Password Self Reset

The first step to resetting the password is to enter your Netteller ID and the Email address associated with your account. You will also enter the email subject line that the reset email will use. This is to prevent fraudulent emails.
Password self reset

When you receive the email click on the link provided to reset the password.
Password Self Reset Email

You will then have to enter your Netteller ID again and the Answer to your Password Self Reset question.
Password Self Reset Confirmation

Your password will then be reset to the last 4 digits of your Social Security Number. You can then click the button to go to the login page and select a new password after logging in.
Password Reset